Privacy Policy

Last Updated: November 4, 2024

Introduction

Welcome to Goalpost. This Privacy Policy explains how GoalPost, Inc. ("GoalPost," "we," "us," or "our") collects, uses, and protects your personal information when you use our website at goalpost.social and our services (collectively, the "Service").

Summary of Key Points

• We only collect information needed to provide our social media management services
• We never sell your personal data to third parties
• We protect your content and only access it when necessary to help you
• You can request access to or deletion of your data at any time
• We use industry-standard security measures to protect your information

1. Information We Collect

1.1 Information You Provide

• Account information (name, email, password)
• Billing information (processed securely through Stripe)
• Content you create using our Service
• Communications with our support team

1.2 Information From Social Media Platforms

When you connect your social media accounts, we may collect:

From Twitter:

• Profile image and display name
• Username/profile ID
• Access tokens
• Post content and engagement data
• Analytics data

From LinkedIn:

• Profile information
• Account credentials
• Post content and engagement metrics
• Analytics data

Similar information may be collected from other supported platforms.

1.3 Automatically Collected Information

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Provide and improve our Service
• Process payments
• Send service updates and marketing communications
• Analyze usage patterns
• Provide customer support
• Ensure security
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

3.1 Service Providers

• Cloud hosting providers
• Payment processors
• Analytics services
• Customer support tools

3.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process
• Protect our rights
• Prevent fraud or abuse
• Ensure user safety

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit and at rest
• Regular security audits
• Access controls
• Secure data backups

5. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data
• Withdraw consent

6. Cookie Policy

We use cookies for:

• Essential service functionality
• Analytics and performance
• User preferences
• Marketing (with consent)

You can control cookie settings through your browser.

7. Children's Privacy

Our Service is not intended for users under 13. We do not knowingly collect information from children.

8. International Data Transfers

We process data in the United States and comply with:

• EU-US Data Privacy Framework
• Standard Contractual Clauses
• Applicable data protection laws

9. California Privacy Rights

California residents have additional rights under CCPA. Please contact us for more information.

10. Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes via:

• Email notification
• Service announcement
• Website notice

11. Contact Us

Questions about this policy? Contact us at:

• Email: support@goalpost.social
• Address: [Your Business Address]

12. Data Protection Officer

Our Data Protection Officer can be reached at privacy@goalpost.social

This policy is effective as of November 4, 2024.